Q1. You are factory or trading company? A: We are factory .
Q2. Can I have a sample order? A: Yes, we welcome sample order to test and check quality.
Q3. What about the lead time? A: Sample needs 5-7 days, mass production time needs 1-2 weeks for order quantity more than
Q4. Is it OK to print my logo on product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q5. How to deal with the faulty? A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Q6. What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made? A: Sanhan has been in business since 2005. We do not only believe that our job consists in making good products but also building strong and long-term relationship with our customers. Our reputation among customers and their satisfaction are the main reasons for our success.