**Packaging Details: Generally, white or yellow carton boxe would be used in packaging. Other colored box could be adopted according to Your requirements. For Fragial and delicate lighting products, wood shelves would be used in pakaging for safety. **Delivery Detail: 2-5 days for samples,6-14 days for mass production.
**Shipping Detail:By express companies: Such as DHL,UPS, TNT, FEDEX etc.. **Air Transpotaion:When the weight of your order is more than 100kg,the economical transportation method is air plane. **Sea Transportation: Shipping by SEA is available after your destination port was provided. **Carrier/Agent designated by you: Please tell us the contact details of your shipping agent/forwarder.
Shenzhen Step Electronic and Lighting Co., Ltd was founded in 2003 and has 16 years electronic and mechanical manufacture experience,with more than 400 Employees, 210,000sq.ft.ASTEP is a National high-tech enterprise and we have trained a strong high technical and professional engineer team in product design, software design, and product verifification, and production.
We focus on Smart LED driver, LED Cabinet Lighting, Smart Wireless Control System,LED strips and profifiles. Full series of Drivers are 100% approved ETL,CE,CB,TUV-GS. Test center covers a full set of Testing Equipmentfor safety and reliability, such as EMI, EMC, Temperature Rise test equipment,Sphere,and High-low temperature testequipment, etc.
In 2017, we had a strategy technical cooperation with Hunan University for smart wireless control system and smart driver.
Step is devoting us to be a reliable & respectable ODM and OEM manufacture of LED lighting industrial. Step Light, Easy Life.
1.May I have a sample order ? Yes, sample order is available. 2. What about the lead time? The lead time of sample is 5-7 days, the delivery time of order is 7-45 days. 3. Do you have any MOQ limit for order? Yes, the MOQ limit is according to different product. 4. How do you ship the goods and how long does it take to arrive? We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3- 5 days to arrive. Airline and sea shipping is optional. 5. How to proceed an order? Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production. 6. How to deal with the faulty? Firstly, Our products are produced in strict quality control system and the lowest defective rate is under controle. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation. 7.What’s the payment mothed? We are accpet payment by credit card and T/T on Alibaba Trade Assurance and Paypal,Western Union or as the method of custom