Q1. Do you have a factory?
A: Yes, we are a professional wooden items factory and good at OEM/ODM wooden items production and exporting.
Q2. Will you keep customer informed for order details after placing order ?
A: You'll get a free email proof to approve before it prints. Meanwhile, if there is any change during production, after getting confirmation from client then proceed.
Q3. How to ensure quality?
A: We're a direct factory with a series of strict quality control systems.
The third party inspection,intermediate inspection, finial inspection are all accepted.
Q4. How can I get a sample?
1. Just inform what you need, stock samples will be sent out within 1-2 days. Customized sample will be sent out within7-10 days.
2. Samples Delivery: Inform us your express account number or we can estimate carriage first if you haven't express account.
Q5. How to delviery the products?
How about your delivery time?
A: Air or sea transportation are all available.
Delivery time based on your quantity. Usually 15-20days after we get all your confirmations of order.
Q6. What about your payment?
A: 30% deposit should be payed before the production,70% balance against B/L original copy.
T/T, L/C(Irrevocable L/C at sight), Paypal.
Q7. What audits or certificates available?
A: FSC, EN71,CPSIA or other ceritificates as your requirements.