Q1：What are the advantages of your company?
A1：• We provide high-quality products and develop new products regularly.
• Accept customized labels for product packaging, such as UPC, company name, LOGO printing.
• Accept product customization service, please tell us the size, material, quantity and other requirements.
• Accept small quantity and mixed color order, MOQ 1pcs
• Product photos can be provided, please contact us at any time if there is a demand after placing an order.
• Spot supply, fast delivery, delivery within 3-15 working days after order (except for customization)
Q2：What is your delivery time after finished payment?
A2: Usually, in stock will shipped within 15 days, customized products shipped within 20-35 days.
Q3: Can your product be customized?
A3: Sure, can be made as per your detailed requirements.Such as add logo, different color, open an new mould, and so on
Q4:Which payment way is workable?
A4: Credit Card, T/T , L/C，PayPal，Alipay，Wester Union
Q5:Can we print or laser our LOGO on your products?
A5: Sure, warmly welcome! Please send us logo files with "AI, CDR, HD picture(PDF, JPG)" format.
Q6:Can I get samples?
A6:Certainly, normally we will provide 1-2pcs free samples and you just need to undertake the freight cost. For custom printing
sample, there will be sample fee needed.
Q7: The express ( UPS / TNT / DHL / FEDEX ) lost / broken my parcel, how could I do?
A7: - If you didn’t receive your parcel in time, feel free to contact us, we’ll track the parcel for you.
- If you receive it, but it’s broken, part or all of products broken or lost, please take photo and refused to sign for it, then
please send photo to us, we’ll contact the express for claim and re-make products for you for free if you still need them.