Q & A
Q1: Are you factory or trading company?
A: We are one factory located in Linan City. wholesale E27 led bulb directly, we can provide ODM & OEM services.
Q2: What is your color temperature of led bulb?
A: Different color temperature are available for you. Generally, Warm white, natural white and cool white are very popular for 7w E27 led bulb. Its range as follow:
Warm white = 3000K-3500K
Natural white = 4000K-4500K
Cool white = 6000K-6500K
Q3: Can your E27 led bulb be used in our country?
A: Yes, Our 7w E27 led bulbs has wide input voltage AC85-265V, DC10-68V. Customerized led drivers are also available!
Q4: What is your warranty for 7w E27 led bulb?
A: According to your requirements for led bulbs quality. Generally, we offer two years guarantee.
Q5: What is your MOQ of E27 led bulb?
A: Our MOQ is 1000PC for customer.
Q6: How do you help me to save freight cost?
A: We have several cooperated forwarder, confirm the freight each one, and offer you the most suitable one for you.
Q7: What is your payment terms?
A: West Union, Paypal, T/T , DP, LC are available for your choosing.
Q8:How do you ship the goods and how long does it take?
A: The samples will be shipped by DHL, UPS, FEDEX, TNT, EMS. It usually takes 3-5 days to arrive. By air, by sea are also acceptable.
Q9: What is your company return policy?
A: Refund or exchange is promised for defects not damaged by users. You can take photos or video to us for approval first, then give you a new one during next order or according to the real situation.