1. Q: Do you accept OEM&ODM?
A: Yes, sure. OEM&ODM is welcome. We have professional developer & designer team to meet any
2. Q: What aspect of customized service you provide?
A: We can customize about the content of both hardware and software such as mould profile, packaging, logo, design
printing, code adding, etc. Only need the corresponding file of artwork or audio about idea from customer.
3. Q: What is the warranty for your wall-chart?
A: For our chart, we have 1 year warranty. If any quality problems on our side occurred in this period, we will take on the
shipping cost and replacement.
4. Q: Will the shipping cost a lot from china to our place?
A: Please don't worry about it, we have longterm cooperation forwarder around the world, we will provide the best price or youcan choose your own forwarder.
5. Q: What's the payment item your company accept?
A: T/T, West Union, L/C are available for us.
6. Q: Can we get support if we have our own market position?
A: Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the
best solution for you.
7. Q: Can you seek similar items which are not available on your website?
A: It’s our honor to offer it to you, once we getting the product information what you are looking for, we will check if it is
available in our market and inform you of result asap
8. Q: What is the delivery time of your wall chart?
A: It will be decided by the quantity you need, normally it is 20-25 days after receiving 30% deposit.
9. Q: The sample will be free?
A: Sample will be free offered, but the sample freight will be charged, and it will be refunded to customer after playing bulk
order. And it will be shipped by express, such as DHL, UPS, FEDEX, etc. Please note it.
10. Q: How long can you supply us the quotation after we send you the inquiry?
A: To save time, please send us via email all your detailed requests of wall chart such as item number, quantity, etc. We will reply you within 24 hours excluding holidays.