Q1: Is there a discount for larger orders?
A1: For new customers, There is a small discount, but when the value of the order is increased, we will provide a larger discount,For previous customers, we are happy to provide a discount for your loyalty.
Q2: How long does it take to get my order after I have paid?
A2: Delivery time depends on the mode of shipping. We generally ship via DHL, FEDEX, UPS, TNT, or DHL, which delivers to you in a very short period. We will provide tracking information to you when the order is shipped.
Q3: I have still not received my item after 5 days, what should I do?
A3: Please understand that you order is being shipped from another country and may take longer than 5 days depending on the method used to ship, the carrier’s deadlines, non-business days, and Holidays, Please follow the order by tracking it with the tracking number we will provide. If there is a further issue with the order not being delivered, please contact us through a message or email.
Q4: If the item I received is different from the picture, what do I do?
A4: The picture only show some of our samples, so please confirm the order with a picture before ordering. If you are still not satisfied, please contact us to satisfy your needs.
Q5: What I received is different size from picture, how can I do?
A5: Mostly, our size is normal, please confirm the size with saler before order, If have yourself idea size, please make a deal with us. If we sent size different with before, please contact with sale soon, we will remark the designs, will post correct size to you or send you gether with next order,
Q6: The item I received is broken. What should I do?
A6: Every product is thoroughly inspected before being packed and is carefully packed before we ship it. Please know that once it leaves our factory. We are not in charge of the handling through the shipping service and they may handle the package roughly. We will do our best to label the package appropriately to
avoid any damage. Please contact us with picture of the damages and we will help you to resolve this issue.