Q1: Is it the same yield pages with OEM products to use Solnce products?
A1: The yeild pages of our toner cartridges is equal or more than OEM products and our density is better also;
Q2: Except normal text and photo, Solnce product can be used to print tracing paper and barcode?
A2: Yes, using our products can make it;
Q3: Can your arrange the packing with my own brand box?
A3: Yes, if your can provide brand box to us, no problem. If your need us to design and print the box for your, then MOQ of each size is no less than 1000PCS;
Q4: What's the warranty?
A4: All Solnce products is under control of ISO9001&14001,the warranty is 18 months conculated from the date of shipment;Guarantee the defectvie rate of Black lower than 0.5%, of color lower than 2%;Free replacement and refund can be offered by 1:1 for defects caused by manufacturing;All goods will be tested on production line;
Q5: What service can your provide to be Solnce distrabutors?
A5: More than your expect, about details please check with your sales;
Q6: What capacity of production in a month?
A6: With the application of automation equipment,the production capacity improved immediately,for toner cartridge: 500000pcs/month, for inkjet: 300000pcs/month;
Q7: What about the delivery time?
A7: off season: about 7 working days for LCL, 12 working days for 20GP, 18 working days for 40HQ;
Peak season: about 12 working days for LCL, 18 working days for 20GP, 25 working days for 40HQ;
Q8: How about the payment term?
A8: TT: 30% prepayment after order confirmed for us to purchase raw material,70% balance before shipment after checking by customers;
LC: 100% LC at sight;
West union: only for trial order or small order at the beginning time;
Q9: What's the MOQ?
A9: 1PCS,but here we suggest to place order by full carton according to the packinglist from our sales to save space and freight;
Q10: Can I get free samples?
A10: Yes, some of our samples are free,depend on models and qty,please contact sales for details;
Q11: How do your delivery the products?
A11: Express, airline, ship; we will suggest the best way according customers' request,and we can introduce the good logistic to customers;
Q12: I want to arrange our people to make inspection before shipment, can your cooperate with us?
A12: Totally no problem, we will arrange QC to be company with your inspector for details;