Q1. Can I provide sample orders for your products?
A: Of course, you can check our quality before ordering.If you have any requirements, please contact us.
Q2. What is your delivery time?
A: It depends on the order quantity. Usually, it takes about 7-10 days after receiving the small deposit. Bulk ordering takes 20-25 days (more than 10,000 pieces per watt).
Q3. Do you have a minimum order quantity requirement? Can you accept mixed goods for FCL orders?
A: We have low MOQ requirement for 100pcs. We prefer you can mix items for FCL order for save both side cost..
Q4. How long will it take after placing an order?
A:Depends on the order volume. We will ship most online wholesale orders within 5 days of receiving payment.
Q5. Does your lighting equipment have CE or more certificates?
A: Yes, we have CE certificate and CB, IEC, SASO, ROHS, SONCAP, etc. We also have an ISO 9001 certificate...
Q6. How to ensure product quality?
A: Our factory was established in 2009, and our factory will inspect each lamp 4 times. At the same time, we have a professional quality control team responsible for checking and controlling all orders from raw materials to finished products. All products will undergo high-pot test and lighting aging test.
Q7. What kind of customers and what kind of companies do you work with?
A: We have 11 years of export experience and serve more than 100 customers, such as retailers, wholesalers and online store owners.
Q8. Which packaging product do you usually use?
A:Usually we provide color box packaging.
Q9. What is your payment method for accepting full payment?
A:Provide a variety of payment methods, including PayPal,Visa, MasterCard, Alibaba Trade Assurance, Western Union and wire transfer.
Q10. Is it possible to put our logo on your product or product packaging?
A:Of course, we have a factory, welcome to customize your brand, LOGO, color, product manual, packaging, etc.
The minimum order quantity is 10,000 per piece.
Q11. How Can I order?
A:For items in stock, click "Start Order" and pay directly!(Enter the quantity, select your country, and then you can see the total price) Please be sure to write your name, address, zip code and phone number for delivery!
Q12. Why do our customers choose us?
A:Reply <3 hours. Delivery time> 99%. Quality control> 99% After-sales service> 99% 100% QC inspection before timely delivery.
Q13: Can you OEM for me?
A:We accept all OEM orders, just contact us and give me your design. We will provide you with a reasonable price and make samples for you as soon as possible. The minimum order quantity is 10,000 per piece.
Q14: What are your payment terms?
A: According to T/T, LC AT SIGHT, 30% deposit in advance, and the balance 70% before shipment. If we control the container, we can pay the balance after BL COPY.