Q:Can we customize product? What cost will be included?
A:The product can be customized, but TFT lcd module has different tooling cost, which includes FPC, Touch Screen, Backlight ,Bezel and so on.
Q: Payment Terms?
A:Paypal can be accepted for sample, but Credit Card and T/T paid in advance for mass production.
Q: What is your delivery method?
A:EXW ShenZhen by DHL/ UPS / FEDEX/TNT , or ship the goods to your HK forwarder.
Q:Products are in stock? How long can you deliver?
A: Our inventory is mainly raw materials,semi-finished and a small amount of finished products.
After payment, Samples available in stock will be sent within 3 days; Small batch delivery takes 2-3 weeks; Large batch delivery
takes 5-6 weeks
Q: What kind of packaging? The transport process will not be damaged?
A:Our products are divided into two categories, small - medium size use knife card isolation packaging, large size screens are
used in aircraft box packaging, all packages are protected by outer box and strapping to ensure the safety of material
Q:How to control the quality of products?
A: The company has a professional quality team, and all products are 100% inspected before shipment.
Q: How long is the warranty and service of the product?
A: Generally the warranty period is one year. It depends on different products.
We guarantee our products to be free from manufacturer defects. Liability under this warranty is limited to the replacing of any
product found to be defective under normal use.
Q: What certification could provide ?
A: Products by RoHS, CE, SGS certification.
Q: Can you provide product drawings and test reports?
A: According to customer needs, our company can provide product related information and test reports.
Q:The product specification is in Chinese or English?
A:The version of product specification is English.
Q: What is the minimum order quantity?
A: All our products have MOQ requirement, please contact our salesman for detailed information.
Q: Are you open to OEM processing?
A: Yes, we can OEM.