Q: What’s your sample policy?
A: We offer free charge if the sample available in stock, freight will be collected at customer side. For custom-making sample,will charge some production cost and refund while mass order placed.
Q: After I sent inquiry, when I can get your reply?
A: We promised you that all inquiries will get our attention and reply within 24working hours.
Q: What’s the quality control on your products?
A: TOPTEAM provided reliable quality goods. We have QC team with about 10 people who inspect the quality at each procedure: 1) raw material 2) in producing 3) final packing 4) before shipping.
You will have 2 year quality guaranteed from us!
Q:What your payment term?
A: Our standard payment term is 30% deposit by TT, 70% balance paid against BL copy. Or 100% LC sight is available. For big order we will consider to offer OA payment.
Q: How could I know more information about TOPTEAM?
A: We are international group based on Wenzhou City, has branch office in HK, Malaysia, Russia. Under our group we have Own manufacturer bases. Pls browse our official web site to get more information:
Obm website : http://www.topteam.com/
OEM website : http://www.topteam.com.cn