Q1.What is your main products?
A1:Our main products are fasteners: bolts, screws, rods, nuts, washers. Meantime, our company also produces non-standard stainless steel products according the drawing .
Q2. How to ensure that every process's quality?
A2:Every process will be checked by our quality inspection department which insures every product's quality. In the production of products, we will personally go to the factory to check the quality of products.
Q3.How long is your delivery time?
A3:It depends on if we have stock or not ,if we have the stock goods,we can delivery it within 3 days after receive the payment.And normally our production time is in 20 days for one container (20-26 tons) .
Q4. What is your payment method?
A4:30% value of T/T in advance and the balance 70% before delivery .
Q5.How is your quality ? And what if we don’t satisfied your quality ?
A5:We produce your order strictly by your request.If the quality was not acceptable,we will refund to you .
Q6.What about the warranty ?
A6:We are very confident in our products,and we pack them very well to make sure the goods in well protection.To avoid any subsequent trouble regarding quality issue,we suggest you check the goods once you receive them.If there is any transport damaged or quality issue,don’t forget take the detail pictures and contact us as soon as possible,we will properly handle it to make sure your loss to reduce to the smallest .
Q7.Can you provide a sample?
A7:Sure, Our sample is provided free of charge, but not including courier fees.
Q8.Could you send me your catalog and price list ?
A8:As we have more than thousands of products,it is really too hard to send all of catalog and price list for you .Please inform us the style you interested,we can offer the price for your reference .