Q1. How do you treat quality complaint?
A: For us, quality is our second life. The quality control of all the products we export is very strict. All the products we promise to provide to our customers are completely higher than the national food safety standards. It is our duty to control the quality of the goods. Please rest assured!
Anyway If any qulitity problem caused by our company after Third Party Test , You can return goods back to us and we refund your payment.But this problem will never happened because of our high qulitity.
Q2. What's your MOQ and lead time?
A: Generally MOQ is 1kg, some low value products, MOQ is 25kg and lead time is within 4-5 workdays upon your payment.
Q3: Which countries or region did you export?
A: US,Canada, India, Thailand ,Vietnam.Taiwan region, Japan, Poland, Spain, France, UK, Germany, Italy, Bulgaria, Greece, Hungary, Australia, Iceland, Qata, Mexico, Brazil,South Korea,Kuweit,Turkey,Russia,Austria,Nigeria,Guatemala,Iran,Sweden,Phhilippines,Iraq, Pakistan, South Africa,Denmark,Kenya and so on.
Q4:Which documents you can provide?
A:Usually, we provide Commercial Invoice, Packing List, Bill of loading, COA , Health certificate.