As a major supplier of pet products in China, Le Petsmate, aims to supply full range of pets products to our customers all over the world. We can supply both RTS(Ready To Ship) and OEM service of our products. Our team has more than 20 years international business experience. We deeply understand what our customers’ needs and requirements and supply our valuable products and service to our valued customers. Developing long term business cooperation with our customers and benefiting each other for long time is always our goal to seek. Our company values are honest, loyal, trustable and mutual benefit.
Q1. Can I have a sample order for the product?
A: Yes, we welcome sample order to test and check quality.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 3-4 weeks based on quantities, please don't hesitate to contact us.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for pet products?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly we arrange the production.
Then delivery out all goods.
Lastly, we will offer good After-sale service.
Q6. Is it OK to print my logo on packaging?
A: Yes. Please send us your label design, OEM/ODM is available.