Q 1. Can I customize the packaging?
A.Yes, we could. Also custom packaging can be free, such as shipping mark and some special packaging requirements.
Q 2. Can I apply for a sample?
A. Yes, of Course. We could provide you a free sample but need customer undertake the shipping cost.
Q 3. What to do with after-sales problems?
A. If you encounter problems with product quality, please contact us in time for photos and videos. After confirmation by our technical department, we will arrange to reissue new products to customers.
Q 4. Do you test all your goods before delivery?
A. Yes, we have QC to test the every product before delivery.
Q 5. What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery by FOB,70% balance by copy of B/L. We'll show you the photos of the products and packages before you pay the balance.
Q 6. What are your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.