Q: How long do I have to wait to receive my order?
A: Usually within a week you can receive them, such as North America, Europe and the United Kingdom, whose customs clearance efficiency is relatively high, and they can generally receive them on time. Countries with low customs efficiency may receive them two days later. If you have important holidays, for example, Christmas will be a day or two late.
Q: What is Virgin Hair?
A: Virgin hair is a form of human hair, which has never been colored or permed. It is 100% natural virgin unprocessed hair that all the cuticles remain intact.
Q: What is Remy Hair?
A: Remy hair is a premium segment of the virgin human hair. The cuticle layer of the hair remains intact and runs in the same direction to prevent any kind of tangling and retaining its own natural look.
Q: What is Raw Hair products?
A: RAW hair products are made by selecting the best quality hair from all kinds of hair , and only disinfecting and basic hair
care before leaving the factory to maintain the vitality of the hair. Even after perming and bleaching, such products can remain shiny and soft. Even if you mess up your hair, just brush it gently in the water and it will immediately become smooth.
Q: Why the colors of hair extensions don‘t seem exactly as the pictures show or description says?
A: We try the best to show their original colors, but please understand that different monitor have different display.
And every time, maybe the same color number will have a little color difference.
Q: How many bundles hair needed for one full head?
A: Normally 3 bundles are enough for a full head, You can always use the leftover hair later.
If you are using hair over 22" long, you may need one more bundle.
Q: Can the hair be straightened, curled?
A: Yes, All hair we sell can be straightened or curled. you can use hair straighter or hair curler to dress them. But please don't do it too frequently, or the hair will be easy to get dry and tangled.
Q: Can I dye color the virgin hair?
A: Yes. All virgin hair can be dyed. We highly recommend to have your hairdresser to dye your hair, so you will get the results you want.
Q: Why are my hair extensions getting tangled?
A: The reason your hair extensions are getting tangled could be dryness, oil & dirt build-up, salt water and not combing
daily.Suggestions:1.Make sure to wash and condition your hair at least once a week, twice a week is better. 2. Use hydrating drops or consult your stylist for more help.