Q1: What is the warranty of your products? A1: The Warranty for our sign is 1 year, but can be used more than 3 years Q2: What is working temperature? A2: Working a wide temperature from -40 °C to 80 °C. Q3: Can you manufacture custom shapes, designs and letters? A3: Yes, We can make the shapes, designs, logos and letters that customer need. Q4: How to get the price for my product? A4: You can send the details of your design to our email or contact our online trade manager A4:.All of the above prices are calculated by the widest point; if the length and width exceeds 1meter, then they will be calculated by square meter. Q5: I don’t have the drawing, can you design it for me? A5: Yes, we can design it for you according to your effect you want it to be Q6: What is the lead-time for average order? What is the shipping time? A6: The lead-time for average order is 3-5 days. And 3-5 days by express ; 5-6 days by Air press.;25-35 days by Sea. Q7: Will the sign suit for the local voltage? A7: Please rest assure, the transformer will be provided then . Q8: How do I get my sign installed? A8: The 1:1 installation paper would be sent with your product. Q9: What kind of packing you are using? A9: Bubble inside and three-ply wooden case outside Q10: My sign will be used in outdoor, are they waterproof? A10: All the material we used are antirust and led inside the sign are waterproof.