Q:What’s your main line?
A: different kinds of Textile Machinery Spare Parts, mainly are Barmag texturing machine parts, Chenille machine parts, Circular knitting machine parts, Weaving machine parts,Autoconer machine parts, Open-end machine parts,TFO & SSM machine parts.
Q: Do you accept OEM/ODM Service?
A: Yes, your drawing and sample is very welcome to develop and tooling.
Q:Do you accept LCL/mixed shipment?
A: Yes, we help customers to arrange LCL shipment in order to give them
Q:What’s your MOQ and its policy ?
A: Our MOQ is 1pc to 100pcs based on different sort of items.
Q:Can you provide free samples?
A: Yes, all the low cost items samples are available and the freight will be on your account.
Customized samples will be discussed specifically with sales.
Q:What’s your delivery time?
A: Most items within 10 working days; Hot-sell items within 3 - 5 working days; Costomized and Special items depens on different situation.
Q:What about payment terms?
A: T/T; Paypal; Western Union;Ali-assurance pay.
Q:What’s your guaranty?
A: any quality problems found when goods received and tested, we accept return payment or re-send new good condition goods.
Long term on-line service.
Q:How about your after-sale service?
A: Yes, we TOPT textile machine company take after-sale service as our very important issue in our business.
1) If any items delivered with damage or shortage,please kindly show us the photo and numbers for our efficient solution.
Any problem caused by our side would be handled at your satisfaction.
2) Any further video or photo guidance will be done whenever your customer meet assemble difficulty.
3) We are prepared to listen to your feedback and back to you with best solution,under any circumstance.