Q: Are you trading company or manufacturer?
A: We are factory.
Established in 1999, our modern plant with an area of 20,000 square meters, and we are the manufacturer in Guangdong province who is able to finish 99% production processes of the whole lock including product design, R&D, tooling mold making, circuit board programming, die-casting, machining and assembling independently in house.
Q: How long is your delivery time?
A: Generally, it will take 20 to 50 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: May I have samples for inspection?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q: What are your terms of payment?
A: 30% T/T in advance, balance before shipment. 100% in advance for order amount less than US$2000.
Q: What’s the trade term?
A: EXW, FOB Zhongshan/Guangzhou/Shenzhen, CIF, CFR are available
Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q: How about order process & shipping method?
All the orders will be processed efficiently via ALIBABA - the most reliable international online business platform.
For bulk orders, we will use the sea shipping way or air shipping if customer request.
For sample and small orders, we will use international express, such as DHL, UPS, FEDEX etc.
We will find a most suitable shipping method according to the situations.