Home decoration,Children education,Art collection,Gift,Entertainment
Painting by number,DIY diamond painting,Diamond painting with number，Cross stitch kits,Embroidery kit, Patchwork fabric.
1. Q: What is your MOQ? A: 50 pcs. 2. Q:Is your product in stock? A: More than 90% items are in stock. 3. Q: When my order is ready to ship? A: 1-2 days for stock item; 7-15 working days for production. 3. Q: How is the package? A: The product is packaged by paper box inside, standard Carton outsied. 4. Q: What is the material of product? Is it safe? A: Our material is eco-friendly, it made from high quality steel. 5. Q: Can i get sample? A: We can offer one free sample for our customer, but only for stock items, you need to pay for the shipping cost, the sample time is around 3 working days. 6. Q: How to ship the package? A: Our product can be shipped by aira/express(EMS, UPS, DHL, Aramex, Fedex, etc). 7. Q: What kind of product you have? A: We mainly produce embroidery kits, cross stitch, diamond painting, embroidery thread, embroidery hoops, and patchwork.
8. Q: How can i place an order? A: Your inquiry -> Quotation -> Confirm the price/lead time/payment terms etc. -> We’ll send the Proforma Invoice -> Customer make payment via Paypal -> Production/Packaging -> Inform the shipping cost -> Customer pay for the shipping cost via Paypal -> We'll ship the package and let you know the tracking number -> Package received and feel free to tell us your comment. 9. Q: What's your return & refund policy? A: If for any reason our products suffered from quality issue, such as damage during shipping, we are happy to offer product replacement or even refund to customer.