Q: How can I place order?
A: You can contact us by email about your order details, or place order on line.
Q: How can I pay you?
A: After you confirm our PI, we will request you to pay. T/T (HSBC bank) and Paypal, Western Union are the most usual ways we are using.
Q: If I need below your MOQ ,can I order:
A:Yes.we afforf wholesale and retail,please kindly contact us for the details.Tks
Q:Which shipping way can we choose?
A:We can shiop by DHL,Fedex,UPS,TNT,EMS,by sea or by air freight.if you have forwarder in China,we can also send to your forwarder.
Q:How do you take care when your clients received defective products?
A: replacement. If there are some defective items, we usually credit to our customer or replace in next shipment.
Q:How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.
Q: What is the ordering process?
A: First, we discuss the order details by email or TM to produce detailed information. We then send you a PI for your confirmation. You will be required to pay the full payment or deposit before we put it into production.After receiving the deposit, we began processing the order.If there is stock, we will ship the goods to you one day after receiving the payment. If we don't have stock, we usually need 7-15 days. We will contact you to obtain shipping details and balance payments before production is complete. After the payment is settled, we begin to prepare the shipment for you.