Q1: Are you trading company or factory?
A1: We are a professional factory/manufacturer.
Q2: When can you deliver my goods after i placed my order?
A2: Normally it takes about 2-3 working days for stock goods and 6-7 working days for customized order.
Q3: What is your MOQ? What i should do if my good are received in an unhappy condition?
A3: 1 strand for stock MOQ. 100 strands per one size, color for OEM Items.
Please send us photos when you received items, our after-sale services team will try the best to give you a happy solution.
Q4: Can i get a discount? Can i get a sample?
A4: Reasonable discount is offered according to your order amount.
We offer free stock sample, and you pay delivery cost. Sample fees are refundable when your bulk order meets our MOQ.
Q5: Which payment terms do you accept?
A5: We accept T/T, Western Union, Paypal, Money Gram, Alipay.
Q6: How do i know your quality?
A6: Our QC department will make sure to check each item before shipment.
We can also offer high solution detailed photos and free sample to check.
Q7: How many shipping ways can I choose? Can you do door to door shipping?
A7: We can send EMS,DHL,UPS,FedEx,Sea etc. Yes, We can also send as per your courier.