Q1: Order process A1:PO is placed by clients → PI is issued by LXtech → Payment by clients → Lead time is confirmed by LXtech → Shipping instrction by Clients → Delivery → Cargo tracking → Receipt of cargo Q2: Lead time ( after payment is confirmed) A2: Sample: 1-10 working days Volume: 2-60 working days
Q3: Payment A3: T/T , Western union,Money Gram, paypal, and Cash
Q4:How is packing? A4:We use the simple packing normally(anti-static bag+bubble+foam box+paper box)as this way is safe and it saves shipping cost,too.We can also do packing according to customer's requirement.
Q5: Warranty A4: 6-12 months warranty for all goods from LXtech.
Q6:RMA Process A6:Claimed by clients with photos or videos → Sales rep of LXtech confirm if have questions → Sales rep issue RMA No to clients if confirmed by QA → Return to LXtech → Formal report after goods received by LXtech → Clients confim the analysis report → Proceeding as per the Report both agreed