Q1. Are you a trading company or manufacturer?
Re: We are a group company including both manufacturing factory and trading company more than 11 years.
Q2. What's your product scope?
Re: Sanitary valves, sanitary pipe fittings, sanitary manways, sanitary pumps, sanitary tanks and components, sanitary tube, sanitary gasket and other related products.
Q3: What's your advantages?
Re: Here you can always get best satisfying result, if you need best quality sanitary items, we could supply them with the advantage of competitive price in the market. If your budget is limited, we could also supply the most suitable products with cheap price from our partners.
Q4. Can your products reach to FDA , CE and 3A requirements?
Re: Yes, all of our material can meet them.
Q5. May I have free sample before ordering?
Re: Yes, small size sample <1.5" are presented free, our company is very pleased to send you for quality test as long as freight cost being paid by buyers themselves.
Q6. Do you offer OEM service and can you produce as our drawings?
Re: Yes, we do. We have a professional design team who can design products according to your samples or drawings.
Q7. What's the payment terms?
Re: If total amount is below $1500, 100% prepayment before production by T/T. If above $1500, 30% as deposit, balance before shipment by T/T ( L/C, Paypal, Western Union and credit Card are also available).
Q8.How long is your lead time?
Re: Generally normal production in 7-10 working days for standard products of different quantities, 15-25 working days for bulk orders. If stock please check with us at any time.
Q9: What's the MOQ?
Re: For regular stock products, 1 piece is available.
Re: One year warranty for all of our products, spare parts will be half price in lifetime. Gaskets are not included due to the different application for customers.