Q: Is it real fur?
Ans: All of our items are made of real fur.
Q: Can you do the design for us?
Ans: Yes, your own designs/sketches/pictures are welcomed. OEM & ODM are both welcome.
Q: How about samples?
Ans: We do offer samples before making any production so that the production in exact compliance of the buyer's expectation. Samples can be delivered around 7 days after you make the sample fee payment.
Q: There is no suitable size and color for me, can you make custom size and color ?
Ans: Yes, we can make size and color according to your need.
Q: Is there any color difference between the real sample and pictures?
Ans: All pictures are taken from the real samples, Since the environment, computer monitor's color difference, It might be slight color difference. We are appreciated your understanding for it.
Q: How long can you finish the coat ?
Ans: Natural color within 5-7 days, dyed color about 10-15 days.
Q:What kind of payment you can accept?
Ans: We are accept Bank Transfer, Paypal, West Union, Money Gram.
Q: How do you ship it?
Ans: We ship it by EMS,DHL,TNT,FedEx and E-Packet.
Q: How long can I receive it?
Ans: DHL,TNT ,FedEx about 3-5 working days.
Q: Do I have to pay for custom duty ?
Ans: Please check the customs policy from your country, if you need any help.please contact us.If you have to pay for customs , it is your duty.Thanks for your understanding.