Q:Why need pay sample fee for OEM orders?
A: If you need sample to check the quality, there will be sample fee and express fee, but sample fee can be refund once the order confirmation.
Q: Can you help with the design?
A: Yes, We have professional designers to help with simple information such as logo and some images.
Q. Is your product good quality?
A: Quality depends on price, we have lots of items, we need to satify different customers' requirements , some needs high quality , some needs low price.
Q. The shipping fee is too high , can you give us cheaper ?
A : When we calculate the shipping fee for you, we will use cheapest and safest shipping courier, the shipping fee I tell you is shipping company ask us to pay , so we cannot give you cheaper, but if you think it expensive, you could use your own shipping company ,it is ok .
Q: What about the lead time?
A: It depends on the products, normally one week workdays after confirmation of design file and remittance.
Q: How can I know if my goods have been shipped?
A: Detailed photos of every process will be sent to you during the production. We will supply the tracking number once shipped.
Q: Shipping Way.
A: Goods can be sent by EMS ,UPS,FEDEX,DHL or other ways specified.
Q: Payment Way.
A: For OEM small order and In-stock items by 100% in Advance,
For OEM big order,30% in Advance and 70% before shipment.
1.Once you satisfied with your order, pls kindly leave us positive feeedback, thanks a lot!
2.If you have any problems , pls don't hesitate to contact us , we will put our 100% effort to solve your problem.