一、how do find the most suitable pump?please inform us details of the product inquire
1 medium medium temperature viscosity corrosivity
2 pump capasity
3 pump presure (head)
4 outlet and inlet diameter
if possible,please also provide the model you are using now,if not,we will recommend revelant product for reference
二、Are you a manufacture or a trading company?
We have our factory and also we cooperate with other companies.
三、Can you accept OEM make?
OK. We can print your brand or logo on the products, and also can make the packing as per your request.
四、Does your company provide customized service?
Yes, We could produce according to cusotmer's drawing and requirement
五、How about your quality?
We have a dedicated quality department, responsible for overseeing all the production process to ensure that the product percent
of pass, we also have the international advanced equipment to ensure the quality of the products, we offer one year warranty, have
professional technical engineers to provide technical support for life, our products are passed the CE certification, the company
had been passed ISO multiple environmental certification.
六、How do insure your after-sale services?
produce refund and replacements are guaranteed for all the produts within 3000 hours after purchase.(under normal use,except
special medium and environment) How long would it take to receive your orders?
we will arrange the shipment within a week after receive payment.(according to order QTY) How do we deal with clients' quality
complaints? All complaints about quality will be recorded into documents immediately. Our service engineer will contact you once
we find out the problems and help you out
七、Do you test all your goods before delivery?
Yes, we have 100% test before delivery.
八、What is your MOQ?
We do not have MOQ requirement for most of our products.
九、How does your company do the quality control and what is your warranty period?
We are ISO certified factory, and also have CE&ISO certificate.Our warranty is 1 year (Except thewearing parts)
十、Can you provide price list or quotation?
Usually we have a price list,but it's just prices for original types,it's may not fit to your requests,so we suggest you to tell
us the details of the model that you need,such as flowrate,motor power,pressure etc..Then we offer you a precise quotation
十一、What is your trade terms, payment terms and delivery time
FOB/CFR/CIF etc.30% before production and 70% before shipping.We'd like to 100%T/T if you can accept,also we can accept L/C.We can
arrange the shipping in 10-15days if we have the model that you need in stock,otherwise 25-30days we will arrange the shipping.
Shipping by Sea, By air, By Courier (DHL/UPS/FEDEX/TNT)
T/T, L/C, PAYPAL, ALIBABA ONLINE ORDER, CREDIT CARD,WESTERN UNION