1. Can I leave the filament in the 3D pen when I shut the pen down?
Please don't! We've found that leaving warm filament in the pen can cause issues with the pen.
2. Is the filament hot when it comes out of the 3D pen nozzle?
The Filament is hot when it emerges from the tip of the 3D pen.
Please don’t touch the nozzle tip, as the nozzle gets very hot and can cause burns.
3. Is the 3D pen safe for children
It is for ages 8+. . It has a ceramic tip that can get as hot as 40°C
4. Can I only insert 1.75mm filament into the 3D pen
Yes. Our 3D pen only work with 1.75mm filament
5. Is there a warranty?
Yes, we provide one year warranty.
6. How to ship the 3D pen?
By express, By plane, By sea
7. I want to be a reseller.
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If you have any other questions, please feel free to contact us!