Q: The jewelry design and logo can be customized?
A: Yes, just send the design and logo you prefer.
Q: What is the production time?
A: Normally it is 7-35 days, depending on the order quantity and complexity of making.
Q: Could i have sample order for quality check?
A: Yes,welcome to have a sample order,but sample fee need to be paid.it will be deducted when you place an order.
Q: How long I would get the goods?
A: Usually we ship by DHL/UPS/TNT/EMS, you can get the goods within 3-7days. If you choose other shipping method, please contact our customer service.
Q: How long the plating color will be keep?
A: The color usually keep 6-12 month.
Q: What should i do if the goods arrive damaged?
A: Please for sure, Our QC will check all good when they ship. Please take photo to us for confirm if products are destroyed by ship. And new one will be sent to you in your new order.