Q1: Are you a factory or trading company?
A1: We are a manufacturer.
Q2: Where is your factory located?
A2:Our factory is located in Shenzhen city,and our company also is located in Shenzhen city.
Q3:Could i have a visit to your factory?
A3: Welcome. If you go to our factory, you will get the most warm reception. Outside of business, we can be friends.
Q4: May I buy samples from you?
A4: Yes! You are welcome to place sample order to test our superior quality and services.
Q5: Can you put my brand name (logo) on these products?
A5: Yes! Marking/Printing : It can mark your brand or any printing that you want , except for international famous brand .
Q6: What about packing box ?
A6: Packaging & Delivery
Single item ( in color paper box )
Lead Time :
To be negotiated
Q7: How will you deliver my goods to me?
A7: Your purchases will be delivered by DHL, UPS, FedEx, TNT, EMS your door. Air Cargo and Sea Cargo, Direct line, Air Mail also be accepted according to clients' request.
Q8:What is the leading time ?
A8:For 1*20GP about 25 days after get your deposit,1*40HQ 30 days.
Q9: The MOQ Order ?
Sample : >1 pc
MOQ : 50pcs
Customized logo (Min. Order: 100 Pieces)
Customized packaging (Min. Order: 500 Pieces)
Q10:What payment method do you accept?
A10:T/T(Bank transfer), Western Union, Money Gram, Paypal, etc.
Q11:How to proceed an order for products?
A11: Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, We arrange the production.
Q12: Can you provide us more other products to us to help us to save more shipping costs?
A12: Yes. There are kinds of doorbells, security camera,remote control,smart home will be the main products line of our factory.
Q13: May I know the status of my order?
A13: Yes .The order information and photos at different production stage of your order will be sent to you and the information will be updated in time.
Q14:How can i know you are reliable global supplier ?
A14:We have professional team behind your computer screen . we have sales ,Purchase ,QC(Quality Control),research and development at your service . we will help to solve any problem that in your international business.
Q15: What is your Warranty?
A15: All the products will have 12 months Warranty.