1.Do you support customized samples? We support customized samples,We have professional wax-spraying equipment to meet your customized needs.
2.What is production time of your product ? As usual our exsiting design need 2-5 days ,if do your customized design which need 15-25 days ,accurate time is depend on your quantity and design.
3.What's the standard of the material quality? Our material is nickle lead and cadmium free , Can reach EU Standard.
4.What is your terms of payment ? TT, western union , Alibaba trade assurance .
5:How do you arrange shipping ? As usual send order by UPS ,DHL ,Fedex ,EMS.if you have shipping agent at China ,we can send to them directly .
6.If quality problems happened, what should I do? First of all, we have many years of production experience, according to our sales for so many years, we rarely have quality problems.If you met any problems just contact us about your problem, we will resend it with your next order together or refund of defective item.