Q1 : Can we get some samples? Free or any charges?
Yes , You can get free sample if we have in stock.
If the sample needs to be customized. It should be paid for the sample.
Q2: What about the lead time for the sample and big order?
1-3 days if we have sample in stock. 7-10 days for new produced sample.
15-20 days for the big order
Q3: Can we do printing of our logo ?
Yes! We can engrave your logo on the wooden base free of charge
Also can screen printing your logo on the glass . There are printing cost .
Q4: What shipping method can i choose? How about the shipping time?
For samll order, By express like DHL, UPS, TNT. FedEx etc. about 3-7 days
For big order. by air about 7-12 days. By sea about 15-35 days
Q5: How can you guarantee your quality?
Normally we will send you a sample to confirm everyting first, we will make the big order exactly the same as your request. The order can be also placed through alibaba trade assurance. It can guarantee the quality and delivery. if it has quality disrepency .
Alibaba will help you and return the money to you.