A. What is your MOQ?
If you choose our stock design, our MOQ is 1 set.
If you need to custom your own design, our MOQ is 100 Sets.
B. Could I get a sample before order? And sample lead time?
We can offer free A4 size sample for your checking the fabric quality. But you need to bear the freight charge. Usually use express courier like DHL, TNT, Fedex, UPS, EMS, etc. Shipping time is about 3-7 days depends on country and area.
C. How long does it take to manufacture once an order has been placed?
For stock products, we will send goods to you within 5-7 days.
For usual production, the production time is about 15-20 days. It will also depends on your order quantity.
D. What shipping way do you use?
For small trial order, FEDEX, DHL, UPS, TNT, EMS, S.F. express,etc. (Door to door) We will choose the cheapest one for you.
For larger order, we can arrange shipment by sea, or by air through shipping company.
We will help you to choose the best efficient shipping way according to your detail requirements.
E. Can we add our logo to the productions?Could we have custom label?
We can add your custom logo on productions.Custom label is ok for us.
F. Could you provide OEM/ODM service
Yes, OEM/ODM service accepted. Size, material, quantity, design, packing method and other aspects can be received according to your requests.
G. If any defective problem, how can you settle it for us?
We have 1:1 replacement for the defective towel,and after you receive the bulk products,we will offer you 50 days post-sale service to track our products quality.
H. How can I pay?
We accept paypal, Trade Assurance,T/T, Western Union, visa, etc.