Q1: How to control the products’ quality?
We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Moreover, the
principle we always maintain is "to provide customers with better quality, better price and better service".
Q2: Can you provide OEM service?
Yes, we work on OEM orders. Which means size, material, quantity, design, packing solution, etc will depend on your requests; and your logo will be customized on our products.
Q3: What information should I let you know if I want to get a quotation?
1, Size of the products
2, Material and stuff
5, Please send us some pictures and designs for checking if possible so we can do best as your request. Otherwise, we will recommend relevant products with details for your reference.
Q4: What is your minimum order?
Our min order is 10 pcs per color per design.
Q5:What is the lead time for sample and production? How much does the sample cost?
It will take about 7-10 days for sample and 30-60 days for mass production. The exact time depend on your design and order qty. We could send you the samples but the samples are charged.
Q6:How's the order process?
Confirm specifications - > confirm price - > sample - > confirm sample - > sign a contract, deposit payment and arrange bulk production - > finish production - > inspection (photo or real product) - > balance payment - > delivery - > after-sales service.
Q7:What payment terms do you accept?
We accept western union, T/T or L/C at sight, you just pay 30% deposit to start production and balance should be paid before shipping. We also support Trade Assurance, which assure your payment safe and on-time shipping.