1) Can you provide DAP air express shipping?-->>yes
2) Can you provide DAP air standard shipping?-->>yes
3) Can you provide sea/rail DDP shipping?-->>yes
4) Can you increase the battery duration?-->> Yes, there are two ways to increase battery life; first, reduce the output current; second, use a battery with a larger capacity.
5) Can you manufacture a new design for us if we give the drawing?-->>Yes, our company has professional product developers. At the same time, there are also a large number of suppliers who can provide a series of services from product design and development to production and delivery according to customer requirements.
6) Are you the manufacturer or trader?-->>manufacturer
7) Do you have a recent CE and RoHS marking certification for this product?-->>All our products will be certified (including CE and RoHS)
8) Can you help with making a better offer/product than the competition?-->>The price of the product is controlled by product quality and other requirements.It is meaningless to simply compare the price. We can provide customers with a series of services from design to production, and also have the ability to control and reduce costs from the supply chain. We are committed to providing customers with cost-effective products .
9) What about after-sales service? What is your policy regarding that?-->>Warranty 12 months. Customers are required to provide video evidence of each defective product, and new products will be reissued when the customer release the next orders.
10) Can you compensate in monetary value if you ship the products later than promised?-->>For production, we have improved the production process and schedule. We will strictly in accordance with the customer's time requirements for production.
11) If pre-shipment inspection says the batch is not good, can you then pay for the second inspection after the batch has been fixed?-->>yes
12) What is your policy if the batch is not according to requirements/purchase order?-->>When time permits, we will re-produce products that meet the requirements for our customers
13) Can you promise the same quality for each batch?-->>We adhere to the principle of quality first. Every product and every batch of production will set strict production standards, and every batch will implement unified standards for production.
14) Can you arrange a favorabable just-on-time shipping method/inventory management for us?-->>We will provide customers with reasonable production and shipment suggestions based on their shipments
15) Can I pay 70% before shipment and the rest 30% after receiving the goods and confirming that the batch is good?-->>We temporarily do not accept this payment method. But we are very happy to cooperate with the customer's third-party quality inspection personnel to inspect the products. Make the final payment after ensuring that the goods meet customer requirements.
16) Any tips for us?-->> It is recommended that customers take the size of 15cm, and the control method is recommended to take: three-color or 16-color remote control.15cm has the highest reorder rate, it is the size of the market favored. The pat function is more convenient to use than touch, and the 16-colour remote control mainly sells the remote control functions and light colour types
17) Can you arrange product-photography in China?-->>yes
18) Anything I should be careful of?-->>PLA material lights, attention drop resistance. Try to avoid using while charging
19) Can I pay 30% before production and 70% after inspection in China?-->>Yes
20) What is the lead time? Does the lead time change substantially?-->>We will strictly follow the customer's time requirements for production scheduling.