1. Carton packaging . 2. packaging according to customer service requirements.
1. FEDEX/DHL/UPS/TNT for samples.
2. By Sea for batch goods.
3. Customers specifying freight forwarders or negotiable shipping methods!
4. Delivery Time:3 days for common shape samples;15 days for special shape samples.Within 30 days for batch goods.
1. Payment: T/T, Western Union,LC; Usually 30% deposits,70% balance before delivery or negotiations to solve.
2. MOQ: Usually 10 pieces,
3. Quality Warranty: 1 years,
4. Package Informations:1.Carton box or woven bag outside and plastic bag inside, 2.According to customer's requirements.
Henan Lite Refractory Material Co., Ltd is located in Zhengzhou Henan province,which is one of the main refractory production bases in China.
Our manager has been engaged in refractory material industry for more than 15 years.In the technological team there are more than 10 senior designers and engineers,more than 20 technicians.
Why Choose Us?
1.Based on rich refractory raw materials and experienced refractory manufacture factories,can providecomplete refractory in Specification and Category with good quality and competitive price.
2.Larger production capacity(3000tons per month) ensure the fast production cycle after confirmed the order.
3.ISO9001 Certificate,100% QC inspection Before Shippment,and 1 year Quality Assurance.
4.Professional packing avoid damage;Competitive Price make the products competitive in customers' market.
1.Alibaba Assessed 5 years Gold Supplier,but we have exported from 2010 through other trading companies and our manager is engaged in refractory materials more than 15 years,can supervise raw material,production,quality control,package,delivery professionally to ensure the products' quality.
(1)Quick and Professionally reply:Engaged in international trade more than 4 years with rich experience,can provide customers a series of advices and solutions including products,package,transportetc to make customer worry-saving and save time.
(2)Provide customer more than 8 hours'consultation service.
3.Free samples.Produce the products according to clients' requirements. To meet the refractory solutions, also can arrange technicians to customers' plant if needed.
Q1.What is the difference between Refractoriness and Working temperature ?
A1:Refractoriness:the refractory material withstands high temperature without melting and softening performance in the absence of load resistance.Usually working temperature is less than refractoriness about 350-400°C.
Q2.How are the products' quality?
A2:The products will be strictly inspected before shipment, so the quality could be guaranteed.
Q3:What is the Warranty for the fire brick?
A3:For all the brick,we have 1 years warranty.If any quality problems on our side occured in this period ,we will take on the shipping cost and replacement.
Q4.What is the service life of the bricks?
A4:The service life of different bricks is unlike.It also depends on your using condition and method.
Q5:Are you a manufacture or trader?
A5:To be honest we are a trader,but we have stable cooperation factories.And we can supply good pre-sale service, after-sales service.
Q6.Can we visit your company?
A6:Sure,welcome at any time,seeing is believing.
Q7. Do you provide samples?
A7:Yes, samples are available.
Q8. Do you accept OEM?
A8:Yes, we can do OEM.
Q9.What's the MOQ of trial order?
A9:No limit,We can offer the best suggestions and solutions according to your condition.
Q10.What are the payment terms?
A10:Usually T/T,but L/C,Western Union etc are available for us.
Q11. How long is delivery time?
A11:The delivery time will be determined according to the quantity of the order.
Q12.How about your company's certification?
A12:ISO9001 and Test Report,also we could apply other necessary certification.
Q13:Can we get support if we have our own market position?
A13:Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.