1. Please be noted that the price in our website is merely the reference price and the actual one is subject to our final confirmation!
2. Any problem, requirement and suggestion, please contact us freely, we'd be very pleased to be at your side.
Q. What’s the failure rate of your silicone kitchenware/bakeware products?
A. We control our item defective rate less than 0.01%.
Q. How often does your company update the product ?
A. We never ever stop developing new products. We will design a new product every 2 months according to the market demand.
Q. Can I place sample order for testing before placing regular order?
A. Yes, trial order is acceptable..
Q. What payment methods your company accepts?
A. We accept T/T (Bank Transfer), Paypal, Western Union, Cash, L/C and Alibaba Trade assurance.
Q. How about your after-service?
A. We offer 12 months warranty for all products.
Q. What is your terms of packing?
A:We usually use regular packing polybag, we also do customized packing, such as hangtag, tied on card, color box,...etc
Q. Is there a minimum order amount?
A. We don’t request MOQ for trial order.
Q.How about your delivery time?
A: 3 working days after accepting the full payment when the goods in stock.
7-15 working days when the goods out of stock.
Q. What kind of service your company offer?
We can offer our customers OEM service including laser or print customer's logo on the products and OEM packaging.
We promise that we will offer you really after-service, only if our product's issues! Best after-service will be provided by our own professional sales team and after-service team.
If you have any idea of the products or want to made your special products, welcome dream team! We have our own developing and designing team, which ensure our own technological and innovative products for customers. We will help you realize your dreams.
We directly cooperate with DHL, you can get goods faster and save your shipping cost.
Other optional express: FedEx,UPS,EMS, Aramex.
If the quantity is large, we can also transport the goods to you by sea.
We are a silicone kitchenware/bakeware manufacturing company and we respect our customers and their privacy, which is why all the information we get from our customers is confidentially kept and not given to any other third party. We ask for certain information from our customers to process our orders and to help us provide them with special offers, newsletters and better Customer Service.