Q1: Are your manufacturer and do you have experience?
A1: We have over 10 years' experience specialized in the research, development and production of robot vacuum cleaner.
Q2: What certificates do you have for your products?
A2: We have CE(EMC, LVD), RoHs, CB, FCC, certificates.
Q3: Can you do OEM order?
A3: surely yes. OEM order can be acceptable with custom logo,voice prompt,user manual, template and packages.
Q4: What is MOQ for the OEM order?
A4: normally 500pcs.
Q5: What's your Minimum Order Quantity with Liectroux logo?
A5: no quantity requireed. But the more your order, the cheaper price you can enjoy;
Q6: what is the leadtime of the sample order?
A6: ship out the sample once getting the payment. Because we have all models in stock.
Q7: How to get product quotation from you?
A7: If you are interested in our products, just feel free to send us an inquiry by mail. Our salesman will reply you ASAP.
Q8: What's your lead-time for bulk order?
A8: Normally, our lead-time is 25-45 days based on different qty request.
Q9: what is your payment for sample order?
A9: T/T, paypal, Westest Union, Escrow,etc
Q10: what is your payment for bulk order?
A10: 30% T/T as deposit before production, and 70% T/T balance before shipping; L/C at sight
Q11: What's your warranty for this product?
A11: 1 year. During this period, if any problem happens due to qulality reason, you can ask your customers to take photo or video to show us where the problem is. Then our engineers will evaluate them and find out the root cause to send you the free replacements.