|Place of Origin:||China(Mainland)|
|Season:||Spring Autumn Winter|
|Packing:||1 Pc / Polybag|
|Selling Units:||Single item|
|Single package size:||36X24.5X2 cm|
|Single gross weight:||0.15 KG|
|Package Type:||1pcs in 1 plastic bag|
1. When I re-order my product, should I pay the mold fee again?
- NO, we'll keep each mold for 3 years, during this time, you can re-order without mold fee.
2. Express shipping is too high, any other options for shipping?
- Yes, we could also ship via China Post, E-package, or agent express with low cost.
3. My product need to display, any show box?
- Yes, we could provide different kinds of paper box.
4. I need some product very urgent, how fast you can produce it?
- Depending on your item and the quantity, we have hundreds of stock of each pattern, if you need customize, our sales will check schedule and get a fastest production time for you.
5. UPS / TNT / DHL Express lost / broken my package, how could I do?
- If you didn't receive it in time, please let us know, we'll check with express and reply you at the first time.
- If you just receive part of your products, some cartons lost or broken, please complain with the shipper and take a photo when you touch them. Let us know at first time, and send us the photos, we'll re-make the lost items for you and make claim on this to express.
6. I received my product, but it’s wrong, how could I do?
-We will confirm the item you need before product.
- If you provide wrong info and confirm wrong artwork or production plan, then sorry you will afford the re-make.
- If we made products wrong with our artwork or production plan, we'll re-make for you.
- If you are in a rush for the wrong items and have no time for the re-making, please be kind to accept our sorry and discount for you.