Q1: Are you manufacturer?
A: Yes, our parent factory has been for 16 years. Welcome to visit our factory any time.
Q2: Why is the data inaccurate?
A:Calibration is needed when you use a scale which is new or it has been moved. And also, calibration is still needed when the batteries is installed again or the scale hasn't been used for a long time.
Q3: What's the delivery time?
A: The delivery time for sample order is normally 3-7 working days after full payment received.
For bulk order, it will take 30-45 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4: How long for the warranty?
A: 1-Year Warranty, lifetime support backed by our team. CA, CE/ROHS approved . If the product has any quality problem, iHomon provides free maintenance, exacpet human factors.
Q5. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q6: Is the mobile APP customizable? And Can I integrate it in our own application?
A:Yes, APP can be customized. And we offer the bluetooth protocol and SDK for you to develop APP.