1. What is RTS?
RTS is the abbreviation of Ready To Ship, indicating that we are in stock, you can place an order directly in Alibaba, we will ship your order quickly, Like Amazon/Tmall.
2.How to buy your product?
You can place an order directly through the start order of Alibaba.com.
3.Do buyers need to contact the seller after placing an order?
No, we will contact you as soon as possible by alibaba.com and prepare to ship.
4.How long does it take to receive the product after placing an order?
3-15 days, after your order, we will contact you and tell you the specific time.
5. Why should I use Alibaba Trade Assurance orders?
The Trade Assurance order is a guarantee to buyer by Alibaba,For after-sales, returns, claims etc.
6. Is my money safe to pay with the Trade Assurance order?
Yes Sure, the Money is guaranteed by Alibaba, Like Amazon/Tmall.
7. For example, MOQ is 10, how can I purchase it?
You can purchase in multiple models, as long as the total number reaches 10.
8. Are you a manufacturer or trading company?
We have large factorys, R&D teams and foreign trade elite teams.
9. Is the HEPHIS brand from Europe?
HEPHIS is a Germany brand registered in 1976.