Q:Are you factory or wholesaler or trading company?
A:We have our own factory, 196 workers in the producing line and 36 workers in the office.60 000pcs capacity every day.
Q:Do you support trade assurance?
A:Yes, we support trade assurance. Our company joined Alibaba secure payment. Alibaba would protect customer's payment for any problems of products . Our company also promise our products in good condition delivered to customers.Our products quality is guaranteed. For defective or false products, we can replace and make up for you without any questions.
Q:About the sample:
A:We can provide up to 10 samples of common specifications and colors with tpu or tpu+pc material for free,but you should pay the freight.Offer your specific requirements and send them to me via e-mail! At the same time offer your company collected account DHL, UPS, TNT, FEDEX.
Q:About Shipment Transportation:
A:1. Usually we deliver the small order by UPS, DHL, FEDEX, TNT etc. according to our customer's instructions. By express courier, you can get goods within 4 days after delivery effected, and also you can check the package status online with its tracking number.
2. We also ship products by air freight or ocean container in the case of large quantity.
Q:Office Hours (China):
Monday to Saturday!
If you have any urgent issues please contact our sales via e-mail, you will get a response in 12 hours!
A:We will accept T/T (bank transfer), Western Union, Paypal and MoneyGram as payment ways, please kindly fax or email us your bank receipt and your PI No. on it that will help us arrange your order more effectively. We can get your payment within 24 hours after you make the payment, the original products shipment will be made within 2 days from acceptance of your order and payment, the generic products shipment will be made within one week of acceptance of your order and payment!