Q1: what is the Advantage Disc Pellet?
A1: 3 years warranty
Long service life on the operation of our manual brochure
Q2: How to place order Disc Pellet?
A2: you can directly order it online via Trade Assurance, we will receive your order and response you at once; After you confirm the suitable machine and deposit us via Trade Assurance, we will arrange the cargo timely and efficiently;
Q3: Do you accept OEM special orders Disc Pellet?
A3: OEM special order is also available because we have our own factory, which is a leading manufacturer in this area with 15 years’ experience;
Q4: What is the real delivery time of your factory Disc Pellet?
A4: 5 to 7 days for general series products, meanwhile, batches products & customized products would need 30 days to 60 days based on different conditions;
Q5: How do you ensure the quality of your double oller extrusion granulatorr Disc Pellet?
A5: Generally, our equipments are the most durable type our customers at home or abroad. With our experienced quality control team, we are trying to offer you the product with best quality. However, we do recognize that there do have small amount of the product which may got faulty or damaged for different reasons
Q6: How does your after-sale service work Disc Pellet? got damaged?
A6: In the guarantee time 24 months, our general after-sale service is changing the damaged parts, but if the damage could be repaired by slight cost, we would wait for the customer's bill for the fix cost and refund this part of cost.(note: wear parts do not include.)
If you have any other question for?, please feel free to ask! We will provide your best service in 24 hours. Welcome to your enquiry and visit to our factory!