1.Q: Are you a manufacturer or trading company?
A: We are a manufacturer also do trading business.
2.Q: What is your payment terms?
A: Our payment terms are T/T, and L/C.For the first time,we can also provide Alibaba Secure Payment so that you will not worry about been deceived.
3.Q: What is your delivery time?
A: Generally it is 5- 10 days if the goods are in stock.Or it will be 15~35 days if the goods are not in stock according to quantity and detailed requirement.
4.Q: Can you do OEM and ODM?
A: Yes, we are willing to do OEM and ODM according to Client's requirement.
5.Q: How does your factory do regarding quality control?
A:1) 100% QC inspection Before Shipment.
2) Skillful workers care every details in handling the producing and packing processes.
Quality Control Department is specially responsible for quality checking in each process.
6.Q: Would you send me a sample to check the quality before i order?
A: Sure.We would love to send you the sample ,even with logo if you can offer your artwork.
7.Q:How do you treat quality complaint?
A: First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, please send pictures or videos of the problem.We will send you free goods for replacement after confirmed.