1. Can I get some samples? Are they free?
Yes, you can get sample for testing before bulk order, but samples are not free.
2. What's the delivery time?
It depends on product and quantity of your order. Usually, samples can be sent to you within 5 work days after your payment.
3. What about payment methods?
Payment terms: T/T, Online payment, etc..
4. Can you list the product of your company?
Direct Thermal labels, Thermal transfer labels ,Shipping labels ,logistics labels,Linerless ,Three Layer labels
and PP ,PET,BOPP,PVC film labels,Logistics Label,self adhesvie labels,Ribbon, Printer
5. Where can we download the user manual of your products?
User manual will be sent to you by email after the sample order.
6. Warranty time?
1 year for product,
7. How long provide sample?
8. Can you provide with OEM or ODM service?
Yes, but it requires a certain MOQ and the cost need to be added separately.
9. Customer service?
Yes, any questions of product please contact us, we'll reply you in 24 hours.
10. What shiping methods do you have?
DHL/Fedex/EMS/Air or as what you required.