Q1: How do I become a dealer or distributor?
A1: To start the processing of becoming a dealer or distributor, please send an e-mail to info (at) cytac.com, or contact any sales from the Cytac website for a "Dealer" or "Distributor" information form. Fill in and send back, Cytac sales will help finish the processing.
Q2: How do I handle a damaged shipment?
A2: If you receive a damaged shipment, or suspect a shipment is damaged, notify carrier and Cytac sales immediately.
Q3: How do I handle a defective product?
A3: If you receive any defective product, please contact Cytac sales as soon as you can for help or change.
Q4: Can I order the productions combination to meet the MOQ?
A4: Combination order to meet the MOQ is acceptable at the first cooperation. Future orders should meet the MOQ for each model.
Q5: Can I order small quantity, and pay for it by Paypal or credit card?
A5: Order small quantity, pay for it by Paypal is acceptable. Credit card payment is not acceptable. Please contact Cytac sales for details.
Q6: How long will I get my order?
Q6: That depends on you. There are many options that affect the lead times. Normally 7-10 work days after payment confirmed. If the products your ordered we have them in stocks, the order can be shipped out 48 hours after the payment confirmed. And add 5-7 work days for the shipment by couriers.
About the lead time for OEM, ODM projects, or the lead time by sea, please contact Cytac sales for details.
Q7: Will the polymer materials scratch my gun?
A7: Would you fear scratching a hammer or screw driver? If Yes, and if you are afraid of your gun getting scratches, please do not shoot your gun either because that will cause scratches on the inside of your weapon. Immediately place gun in safe and never remove it from there.
Q8: Do you offer discounts if I order large quantity?
A8: The price break depends on the volume. Please contact Cytac sales for the details of discount policy.
Q9: Do you make OEM holsters?
A9: Yes, OEM or ODM holsters are both available.
Q10: Will a Cytac holster makes me cool?
A10: We would not cheat you... Yes it will. You will now become socially acceptable no matter how awkward you were before. How does this happen? You have a gun on your hip. Who's going to talk trash about you now?
Q11: Will Cytac holsters work with molle vests?
A11: Yes, but you should buy the molle attachment first, and change the platform into it.
Cytac holsters can work with paddle platform, belt loop, drop leg platform and molle attachment.
Q12: I will be visiting China can I have a tour of your factory?
A12: Fortunately, the answer is right. We warmly welcome your coming, Tours or visits are available always.
Q13: How many guns do your holsters fit?
A13: Cytac has more holster models and fits than any other polymer holster manufacturer. We continue to innovate and expand our product line.
Q14: How to contact?