1. Can customers get free samples?
Yes sure. We have plenty types of samples in stock, you can get free sample with freight collect.
2. When can customer get the samples?
3-5 days for stock samples.
3~5 weeks for approved customized samples.
3. Can customer combine many items assorted in one container?
Of course yes.
4. What's MOQ?
Normally it's 10,000pcs. 500pcs for some items.
5. What's lead time?
For stock products, it can be sent to you in 10-25 days .
For OEM products, delivery time is about 3~5 weeks.
6. What's the terms of payment?
T/T, Western Union, Paypal is accepted.
7. What's your shipping way?
Samples by express 3-5 days by door to door,
mass goods by sea to your seaport.
8. How do you control the quanlity?
Doing 100% inspection after production;
then do random inspection before packing;
taking pictures after packing.
9. What about after-sale sevices of Voyage?
We shall response you in 12 hours for your requests.