1.Q:Are you a manufacturer?
A: Yes,we have the R&D team and production department and sales teams.The quality could be assured while the price is competitive.
2.Q:Do you accept private label? What's the MOQ?
A:Yes, private label is available.No strictly MOQ limited,lower quantity with higher packing and printing fee.Mostly order starts from a 20GP container .
3.Q:What's your payment term?
A:T.T , L/C etc.
4.Q:What's your sample policy?
A:Free samples are available,and it's valid for life after ordered.It means the samples are always free for old customers .
5.Q:What authentication do you passed ?
A:We have CE, RoHs , FDA certificates for products,CE / UL approved adaptor,ISO9001 for factory.
6.Q:What's your warranty for massager ?
A:1 year for the machine and 5 years for the inner motor.Other similar products' inner motor longevity in the market is only 1 or 2 years.
7.Q:How does your factory make the quality control?
1) All raw material we used are environmental-friendly.
2) Skilful workers care every details in handling the producing and packing processes.
3) Quality Control Department is specially responsible for quality checking in each process.
8.Q:Do you have rechargeable shoulder massager ?
A:Yes, we have the cordless shoulder massager. It uses rechargeable lithium-ion battery which holds enough power for 1.5 hours of use,so you can use it at home, office, gym, park, even take it for travel.
9.What other added services/ accessories can you offer?
1) Dust cover cloth
2) Dust cover bag
3) Customized power cord length
4) Customized length
5) Other attachment you asked for