What is your MOQ?
At least 200 pcs for faucets and 50 pcs for sink which we can arrange for the beginning order.
How does your factory do regarding quality control?
Quality is always the first priority of Aquacubic. Our inspector QC will check the goods in every procedure and modify the parts once they find any problems from them. For our salesman will also check our goods and take photos for every procedure for our client to confirm.
Can I visit your company?
We fully welcome you to visit our sales office in Shanghai and factory in Guangdong province.
Can your factory print our brand on the product?
Of course, OEM/ODM is accepted. Please inform us formally before our production and confirm the design firstly based on our sample.
How can we get sample to check quality? And how many days?
Samples will be prepared in 3-7days. They could be sent by UPS, FedEx or DHL or other international express you would like.
Do you charge for samples and freight?
According to our policy, customers need to pay for them, but we'll return sample charge to you in official order.
There are too many similar styles, how do I choose?
You don't have to worry about these things. Just let us know what specific requirements you have, such as the usage of product, specific feature, finish or color, budget price range, etc. We will recommend suitable product for you assp.
Why are the prices of the same shape products very different?
Many factors affect the price, such as the production process, the raw materials used, the parts used, the packaging materials used, the exchange fluctuation between RMB and USD, etc.
So honest we are, we promise you will get what you pay for.
If products have any quality problem, how would you deal with?
Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.