1.Q: Is Dyun a manufacturer or a trading company?
A:We are a 5years' manufacturer.we sell both overseas and also in local market.
2.Q:Can you inform us your guarantee terms and RMA deal procedure?
A: Our products enjoy 1year warranty. The RMA/ defective rate is less than 1%, if it has problem, you can send back to us, we will repair or replace for you.
3.Q:Why your price is higher than other supplier?
A: Because we are real and trusted supplier, we focus on high quality ram and aim at long-term cooperation.
4.Q:How long can I get my goods?
A:The goods will be sent out in 5-25 working days after payment confirmed normally.
Sometimes the delivery will be delayed due to the stock shortage. we will keep you informed in time.
5:Q:Who will pay for the RMA return shipping cost?
A:when you send the goods back to us, the cost is at your side, and we will send them back to you with your next order. this part shipping cost is on our side
6.Q: Can you print the logo for us?
A: Yes,we accept OEM.